“Corner Cottage, High Hauxley, is a very nicely presented and clean holiday cottage, with a lovely welcome pack of Prosecco and biscuits on arrival.”
The kitchen is fully equipped with everything you need to prepare breakfasts, lunches and evening meals (when not eating out). The book library is well stocked with a whole range of books, plus there are a good selection of DVDs (in particular for little ones). There are plenty of games to keep families entertained on evenings too. Corner Cottage ideally suits couples as opposed to families due to it's size, which we felt was somewhat lacking, in addition to their being limited storage space to put away clothes for a weeks stay. On a personal note we felt the beds were too hard (for us it was like sleeping on floorboards) and the bathroom sink far too tiny. We decided to cut short the week's stay due to the uncomfortable beds as it was very difficult to get a good nights sleep, plus the people staying next door in Middle Cottage were very noisy through to the early hours of the mornings which kept us awake most nights!
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OWNERS REPLY -
We take our customer's feedback very seriously and we were saddened to hear that you cut short your holiday at Corner Cottage due to the beds and noise from holiday makers in the adjoining property. With regard to the beds, you compared sleeping on them to sleeping on floorboards. We should like to =
point out that our mattresses are of medium firmness and in three years of running our cottage we haven't had any negative feedback about them. Everyone is different however, and although we have tried to strike a balance, it obviously didn't work in your case. With regard to the noisy neighbours, although we cannot be held responsible for them, it is a great shame you hadn't thought to get in touch with us at the time using the details provided in the cottage, or alternatively you could have contacted Sykes. Either way, we could have got on to the problem immediately and dealt with it. Once again, we are very sorry that your holiday didn't live up to expectations.
