“We had a lot of problems with the key safe from the word go ,we would enter the correct key code but had difficulty opening the key safe .”
It was taking up to 12 goes before we could get the key out ,At one point we was looked out of the property for 1 hour ,i need to use the toilet so had to go and find a pub in order to use the loo ,I did try and contact Northumberland cottages but they was closed plus the emergency number appeared to be in valid ,this was a huge in convince for us every time we need to use the key lock . I would also like to suggest fitting a light so that you can see the code .As one can easily imagine if you was to arrive at this accommodation during the winter months it would be very difficult to access the key safe due to know lighting ? I hope the owners take this comment on board and address the problem