“Excellent location and well equipped with full range of kitchen equipment and lovely towels.”
A few problems we had with lights and heating controls were dealt with promptly by Kenny. However there were considerable downsides, the double bed mattress was old, worn out and so uncomfortable we could not sleep on it so had to sleep in the spare single beds. The sofas were similarly old and uncomfortable and smelt ++ of dogs, we all had back ache at the end of the week with the beds and sofas which all need replacing. The main bathroom needs a shower as a hand held one is no good so we all had to use the en-suite one which was good.
The cleanliness of the cottage was superficial with dirty windows, cobwebs, spiders etc on all the ceilings and beams which we had to clean ourselves. There was dampness in the bedrooms. The patio doors couldn’t be opened due to swelling and the other windows in the lounge couldn’t be opened so it was impossible to air the room to get rid of dog smells. Would suggest you put up a notice saying “ Paws on the floor please not the sofas”.
Parking for two large cars was impossible and we had to park one in the village. Could not the garden be extended? We asked the Victoria hotel if one of us could use their car park but they said no.
I hope you will find these comments constructive and that you can make these improvements to give the cottage five stars. It was recommended to us by a family member who visited some years ago but it seems to have declined and we would not recommend it now based on our experience which is a shame as with some attention and upgrading it could be perfect.
Thank you.
Thanks for your feedback. The cleaning/maintanance points have been passed on to the Sykes team.
We’ve not had a comment about the comfort of the bed and sofas before but will certainly take a look at those. Unfortunately, some guests allow dogs on the sofa and we do have them cleaned regularly but it sounds like it is time to do that again.
It was not possible to put a full shower in the bathroom due to the ceiling heights and beams unfortunately. I agree, 2 big cars are tight. Property Owner
