“Property needs general refurbishment but was comfortable enough.”
Position to town was excellent.sound on television keeps fluctuating.quite annoying.parking was good.leak from oil tank made sitting in garden smelly
Position to town was excellent.sound on television keeps fluctuating.quite annoying.parking was good.leak from oil tank made sitting in garden smelly
Thanks for staying with us. We do say we are available at all times in the welcome letter, we would have been happy to help if there was a problem with the TV had we been informed by yourself (or indeed any of our guests). There is no leak from the oil tank or the property would be closed for repair. We have maintained excellent safety standards for 10 years with regular checks by our heating engineer, as well as the annual servicing, and having had the tank inspected following your feedback, there are no leaks. I am disappointed to hear you feel the property requires general refurbishment as it is closed down every year for full redecoration and upgrading of contents, as we take our guests' comfort very seriously and hence we welcome multiple repeat guests every year. However your feedback is noted. Property Owner