“Good size accommodation centrally situated for enjoying the coast, castles, towns and villages of Northumberland.”
Local facilities in Thropton include garage with Spar shop, and decent village pub. The accommodation itself was comfortable, could have benefited from better cleaning in the kitchen and utility room (oven and washing machine in particular). The central heating was not working, but provision of electric radiators helped on ground floor. Weak but useable shower. Nice garden, but not secure (for visiting dogs).
In response to your feedback, we have checked the central heating system, and everything is working as it should.
We are sorry that you experienced a problem; the thermostat, when the dial is turned, required a light pressure in order for it to activate. We can only assume that this is why the radiators did not respond. We have now installed a new thermostat to ensure this does not happen again.
Ensuring that our guests are warm and comfortable is our utmost priority.
We have also now installed a second shower.
Very best wishes
Property Owner