“The cottage was beautiful and the setting was amazing.”
However it was not clean. The aga was filthy and the hot plates full of friend on grease. Every plate and pan we used had to be washed first they were disgusting. The previous people left their trash and it was not removed by the cleaners.
However it was not clean. The aga was filthy and the hot plates full of friend on grease. Every plate and pan we used had to be washed first they were disgusting. The previous people left their trash and it was not removed by the cleaners.
We were very surprised and shocked to receive your comments - our cleaning ladies have been looking after the cottage for 16 years and we have never had any complaints regarding the cleaning - on the contrary. We apologise if there had been some untoward oversight. If we had been notified of this during your stay we could of investigated what may have happened but the cleaners report they had cleaned as usual for your stay.
Property Owner