“Lovely week at Emblestones.”
Just a couple of things, the loft hatch which has a heavy ladder attached came down and we had to phone the owner who was away, so had to get it back up ourselves only for it to come down again in the middle of our last night. The owners were aware saying it was on their to do list and if it had hit one of us on the head it could have caused injury. The balcony was lovely to sit out on except for the smell from the neighbouring properties boiler fumes, which was sometimes constant so had to shut the door. During our stay the drive up to the property had 3 large vehicles making it difficult getting to the front door with our luggage, although this isn’t the owners fault it should specify where it says ample parking this is one space in front of the neighbouring property.
We are glad to hear that you had a lovely week at Emblestones. I think you misunderstood our conversation about the loft hatch. We were aware that it was tricky to put back up but unaware that there was a problem with it falling down. As visitors should not have to touch it it was lower on our list of things to do. We have escalated it and now replaced the missing spring, added an external bolt and safety chain. The boiler next door is generally off during the summer except for 2 separate 1 hour periods a day for heating water. Guests can however turn the central heating on in cold weather. Occasionally we hear reports of fumes in certain weather conditions but unfortunately cannot do anything about it. Both boilers are on annual service contracts and comply with regulations.
We did explain the reasons behind the parking spot for Emblestones being in front of the main house and not on the drive. This is to ensure that visitors are never in danger of being blocked in by their neighbors. We understand that it means you have to walk past their cars to the front door but we believe that's preferable to being accidentally blocked in. There is ample parking both on and off road for both properties should it be required. Property Owner
