“Overall the interior of the lodge is clean, well equipped and comfortably furnished.”
The quality of bedding & towels is good and the supply of dvd's, toys, games & books is a nice touch. There was a good supply of hot water however the cold tap in the kitchen runs warm initially. We assume the hot & cold pipes are too close together? We found the heated airer had a broken catch so it would not stand properly making it rather dangerous if there are children or dogs in the property.
The only reason we have not given Treetops a 5* review is lack of attention of tidiness of the exterior. Understandably due to the many surrounding trees there will always be an element of leaf detritus. However the decking had not been swept for a long time with lots of leaf matter around the whole area. Dead leaves were in the hot tub scoops one of which is falling to pieces. There were bird droppings along the railings and on the outdoor furniture and the hot tub was splattered. The overall appearance of the exterior with cobwebs, debris etc let's down what the lodge offers internally.
It would also be useful if there was a book with details of how the equipment worked. There were a number of instruction leaflets in a drawer but nothing relating to heating, the automatic rubbish bin, soap hand dispenser etc.
Hi, I am sorry you feel like this but with the bird and squirrel feeders this is unfortunately the downside (and being so close to the trees) and believe me it can be left for just 1 or 2 days and still be covered in leaves and bird droppings. However, most of my guests prefer to experience the wildlife and the leaves have not spoilt anyone elses stay. The decking is brushed and the tables are cleaned but if the lodge has been empty prior to your stay there could be a build up so we do leave a brush for guests.
Property Owner
