“A lovely cottage in many ways.”
.... comfortable and with a great view of Bamburgh Castle from the living area upstairs. The bed downstairs was enormous and comfortable. Well equipped kitchen apart from no storage cupboard for food. Was surprised to find a two ring hob and a tiny draining area for the washing up.
A few things marred our stay slightly. The edges of the kitchen surfaces were very dusty, the fridge needed old food debris wiping out, the freezer compartment of the fridge badly needed defrosting and the ...
.... comfortable and with a great view of Bamburgh Castle from the living area upstairs. The bed downstairs was enormous and comfortable. Well equipped kitchen apart from no storage cupboard for food. Was surprised to find a two ring hob and a tiny draining area for the washing up.
A few things marred our stay slightly. The edges of the kitchen surfaces were very dusty, the fridge needed old food debris wiping out, the freezer compartment of the fridge badly needed defrosting and the bathroom floor edges were dirty. Two light bulbs had blown when we arrived. There were no spare ones, so we had to message a contact number. This person was very helpful, communicating rapidly and ensuring delivery of light bulbs the next day. The hot tap in the bathroom feels like the washer needs replacing and needs attention from a plumber. In the bedroom, two large drawers were full of bedding or towels, so little space for clothes. Lots of hangers in spacious wardrobe though.
Generally a good place to stay, if rather overpriced for what it is.
Hi Susan.
Thank you for staying with us. We are pleased that you generally had a nice and comfortable stay however please accept our apologies for your expectations not being met on some minor points. It is very disappointing to us as we have only had 5 star reviews for the last two years (both on Sykes and Airbnb) and we take pride in making sure that everyone has a stay to remember with multiple guests rebooking with us year on year . We have passed your comments onto our cleaners in relation to the fridge and bathroom floor and they will of course rectify immediately for the next guests. It is very clear in the guest information and photos whilst booking what we are able to offer for kitchen facilities . Most guests find the appliances more than adequate for two people. There should also be ample space in the bedroom for storing clothes for two people.
Ross and Ceri Halman.
Property Owner
