“Had to clean most of the kitchen before we could eat.”
Most things in the messy cupboards were dirty. The whole house felt like it needed a deep clean. We have been to this house about 5 times, I don’t think we will go back.
Most things in the messy cupboards were dirty. The whole house felt like it needed a deep clean. We have been to this house about 5 times, I don’t think we will go back.
Hi Jane. I'm sorry you didn't find things as you would expect especially as you are a repeat guest. However I have been informed by the cleaners and the agency that you entered the property in advance of the designated check in time and in advance of the cleaners - which made it difficult for the cleaning to be completed especially in the kitchen. This may not have made the difference you would have liked but it did hinder the efficiency of the cleaning process. Moreover in light of your feedback we have subsequently completed a deep clean so thanks for passing this on. Thanks
Property Owner