“Location of the property is really good.”
However, the initial enjoyment was short lived when we discovered mould around the showers/bath areas; dirty saucepans and some crockery. Just generally unsatisfactory in the kitchen. I contacted the owner who was helpful and "sympathetic" and was meeting with his cleaning company on the morning we departed! He conceded that there had been previous issues too. All in all, our holiday could have been more comfortable and satisfying.
Have heard nothing since!
- Anthony, September 2023
Thank you for your feedback and thank you for leaving the house in such a clean and tidy state. I did try to catch up with you on Friday when you left. I did look at the en-suite and there was some discolouration on the ceiling of the shower. I was able to wipe it away with a damp cloth and I have made this point to the cleaners- who have said they will not miss it again. It should have been wiped before your stay. I did also mention that you found a pan with traces of scrambled egg in the bottom and two kitchen utensils that had traces of food still on the bottom. They made the point that we do have 8 matching pans and lots of other kitchen equipment and as a result their experience is that occasionally things are put away by previous guests who have innocently missed the fact that the equipment is not properly clean- especially when a kitchen has as much equipment as ours. They also said that they really can't check all the crockery and the cutlery and all the glasses and the pans in small house with minimal equipment- let alone a 4 bedroom house with place settings for 10. They also reminded me that we do have 2 dishwashers and we supply all the dishwasher tables and new sink cleaning equipment for each guest, but even then some things will slip through. I am sorry that these things took away your enjoyment of the rest of the house and the proximity of the beach.
Property Owner
