“We really appreciated the central location of the house.”
We were both starting to develop sore backs from sitting on the couch and suggest this is well overdue an upgrade. We found the shower unreliable and found that using without the central heating being in use almost impossible to get a warm shower. Unfortunately the main bedroom radiator developed a leak from the control valve on the Thursday morning, tryed to contact by phone on the number supplied,. Gave up after ringing for nearly 3 minutes,...no answer system? Sent an email to yourselves and ...
We were both starting to develop sore backs from sitting on the couch and suggest this is well overdue an upgrade. We found the shower unreliable and found that using without the central heating being in use almost impossible to get a warm shower. Unfortunately the main bedroom radiator developed a leak from the control valve on the Thursday morning, tryed to contact by phone on the number supplied,. Gave up after ringing for nearly 3 minutes,...no answer system? Sent an email to yourselves and left a note for the cleaner.
Thank you for your feedback; it really helps us to improve upon the cottage and to ensure that everyone has a positive experience in Aln Cottage. It is in a great location. We were sorry to hear that you found the sofa uncomfortable. That hasn't been our experience but we do realise that it is rather elderly. We have just ordered a new sofa and chair for the cottage, due for delivery in time for the 2024 season. We were also sorry to hear that there were problems with the hot water/ radiator and that you couldn't raise a response from Sykes. We have also contacted them to sort this out. Regards, Susan & Steve Property Owner