“The house had a closed-up, unwelcoming feel when we arrived.”
It obviously hadn’t been cleaned or aired that day. I don’t know how long it had been left for, but it must have been a while as it needed a thorough vacuuming before we could settle in. There seemed to be an infestation of spiders. An enormous one had made a nest in one of the basins – it must have been there for some time. There were lots of leaves in the hall that had obviously blown in through the front door at some point. I would say the whole house needs a deep clean. There are lots of shelves and ledges and little nooks with ornaments, and it’s all very dusty. The windows need cleaning, especially looking out into the garden. The lawn hadn’t been cut in quite a while, so the garden didn’t feel very welcoming either. The garden furniture could also have done with a clean, and some cushions and a parasol for the table would be nice. The bedding was clean and there were plenty of towels, but they were nearly all mis-matched and not the best quality. One had bleach marks all over it. The pillows were all very thin and poor. All of the mattresses, except one, were dreadful – you could feel every spring. There is only one usable shower – the blue bathroom only has a shower attachment on the bath taps, though there is nothing wrong with the water pressure. The twin room has a shower, but the water only comes out as a trickle and the shower head is fixed right at one side, so it’s impossible to actually wash in it. The basin in that room is all mouldy round the taps, and one of the taps is extremely loose. There is good water pressure in the main bedroom’s ensuite – and this room has the only comfortable mattress – but there is an appalling smell from the drains, which does permeate the entire house when you have to close the windows to go out for the day. Positives: good, quiet position. Very easy walk into Bamburgh. Wi-Fi worked perfectly the whole time we were there.
Thank you for reviewing our property. So sorry to hear you were disappointed with your stay.
We have addressed your issues with our agents. A deep clean is done on a regular basis. The twin bedroom en-suite has been replaced & updated & basin in bedroom removed.
New garden furniture has been put in place & we have a Gardner onboard.
Property Owner
