“The cottage was comfortable enough on the whole, well equipped with most things, but there were a few issues.”
Firstly, there is now only one log burner, this needs updating on your website. There was no starter pack for the fire and only 3 logs supplied, so we had go directly to the shops on arriving in order that we could have a fire on the first night to buy kindling and matches, there was nowhere in the village that had firelighters, so we purchased those the next day with more logs. There was no ash bucket (unless we were supposed to use the little 'coal skuttle' next to the fire, but this wasn't ...
Firstly, there is now only one log burner, this needs updating on your website. There was no starter pack for the fire and only 3 logs supplied, so we had go directly to the shops on arriving in order that we could have a fire on the first night to buy kindling and matches, there was nowhere in the village that had firelighters, so we purchased those the next day with more logs. There was no ash bucket (unless we were supposed to use the little 'coal skuttle' next to the fire, but this wasn't fit for purpose as it was too narrow for the size of the ash collecting pan from the log burner) and there were no heat resistant gloves to prevent being burnt when wanting to add extra logs. Unfortunately we ran out of hot water when we wanted a bath and there seemed no way of boosting the hot water - all on a timer. The curtain rail in the lounge also collapses when you draw it. We also found the beds a little saggy