“So disappointed:(
This is our second visit to Bowline Cottage as it’s in such a fantastic location and a lovely bright and airy house.”
However the owners of this property really need to address some basic issues that a customer is looking for when spending a substantial amount of money for a week’s stay, and by reading all the past reviews I don’t think they are bothered as long as it’s making money. The mattresses in the back bedroom are not fit for purpose unless your a child, you may as well be sleeping on the floor, they were bad enough last year but even worse now, they’ve completely collapsed. So much so we got a next day delivery from Amazon for a camping mattress to put on the base!!
Secondly get a new cleaning crew, or get them told !!! I'm far from being a clean freak but do expect a decent level of cleanliness when going away. It looked like everything had just been given a quick wipe, not cleaned, with the same cloth. We put to one side some of the soft furnishing cushions as they were caked in dust and sunscreen? I presume, but not entirely sure! I was undecided if the floors had even been mopped. Freezer was filthy sorry I left it, but the most off putting was the amount of dirty dried on food cutlery in the draw, I know that’s not up to the cleaner but should at least be checked. The table hadn’t even been wiped as crumbs all over it and dried in food on the placemats! The hoover had been left out to charge, fair enough but it could at least be emptied. Unfortunately I’m saving the best until last, in the bathroom there was enough body hair around the toilet and under the non slip mat in the bath to knit a jumper!! All the glass bottles with the little extras like bubble bath hand wash etc were virtually empty and the bottles themselves were dirty/dusty. The saving grace was the bed linen and towels were clean.
Not that we watch much tv but Prime as advertised is no longer available and as so many people say the outside door only opens half way so can be a struggle at times. It’s such a shame about the above and so easily rectified and it wouldn’t cost a fortune either !! . Also found it interesting that there was no longer a visitors book to comment in, it seems to have disappeared !
