“The property was very dusty ,sticky and tacky .”
The tables in the garden full of bird mess doesn't look like it was down at all . There was old dog poo in the garden ,and I already told told you no dog was coming with us . Nowhere for toiletries in the ensuite, needs black out blinds in the front bedrooms. The quilt on the bunk bed was far too heavy . If I knew the house was smack bang in the middle of a housing estate I would never have booked it .telling people to leave the property as found does not mean it doesn't need cleaning . Should always clean it after the last holiday tenants, instead I had to clean down where we would be using . They have left a guest book in there and are asking people if they want to come back just ring the owners directly. That sounds like they want to cut the middleman out . I wouldn't recommend this property at all it's over priced , makes me wonder out by 10 am and can't get in till 4pm ,what cleaning are they doing ? Sorry not enjoyable at all .
I am sorry you feel everything was not to your liking. I have responded personally to you explaining some of the issues. The information on Sykes' site does state that the house is within a housing development. Having said that, it is a very quiet area. As regards to the furniture, I am unaware of any cleaner cleaning the garden furniture. A bird could mess on the table as soon as it is cleaned. I do apologise, though, if you found dog mess in the garden. Bags are left for guests to use. I acknowledge your comment about blinds, although you did not mention it in your note, and it is definitely something we are going to do. You can see from previous guest comments that we receive excellent scores for cleanliness. All holiday accommodation has a leaving time of 10.00 a.m. and get in time of 4.00 p.m. The pricing is set by Sykes and not by ourselves. I hope, though, that the Prosecco and biscuits were useful.
Regards.
Denise Morris
Owner
Property Owner
