“Jane was very welcoming, and the biscuits and wine were a lovely touch.”
The cottage is lovely, bijou and cosy, and ideally situated for visiting different parts of Northumberland with ease. The departure instructions were straightforward and clear, which is more than can be said for many properties these days with huge lists of tasks to complete. My only suggestion is to make departure time 11:00am, since arrival time is quite late but that didn't impact our enjoyment of the setting and the cottage.
Thank you very much for your encouraging and kind feedback.
The departure time of 10am and arrival of 4pm, is to allow us enough of a window to clean cottages, windows, change bedding, empty dustbins, clean outside areas and carry out any unforeseen repairs that may be required etc, especially when we may have all four cottages changing on the same day.
Changeovers can also be impacted by COVID which is still an issue for some, therefore it takes extra time to sanitise and deep cleaning as much as we can, for those customers arriving.
Property Owner
