“The washing machine and dish washer where absolutely filthy.”
The dog hair in the washing machine was really bad, I had put the washer on a rinse and then wiped the seal, drum and glass to remove a lot of dog hair, I ended up doing 2 further washes with wiping inbetween the seal, glass and drum until it was clean and ready to use. .
The dish washer smelt absolutely awful, I had the clean the filter which was absolutely rammed with food and had the really soak and clean the filter with the sink brush and do a full hot wash with the dish washer empty to get it usable again.
The dishwasher could do with topping up with salt and rinse aid as we didn't bring any and would help keep it smelling.nicer.
We didn't bring our dog in the end but would of liked use of a vacuum to keep the rug clean and clean up the previous dogs hair.
The cottage is beautiful and in an ideal location and facilities in the cottage were great. Ample of games and garden furniture cushions and etc.. outside a tap bonus
We will defo come back in the future.
Hi I’m glad you think the cottage was somewhere you would return to, I try to keep it as nice as possible replacing items and dealing with problems when I am made aware of them. However, I’m really sorry you had problems with the cottage as far as the dishwasher, washing machine and hoover were concerned. This is a managed property and I will ensure your complaint is brought to the attention of the housekeeping team. In respect of the washing machine all I can do is ask people not to wash dog items, however, not everyone treats the facilities we offer as they would their own and this does raise some problems. I am truly sorry that these issues fell way below what you would have expected. I wonder if you had contacted Sykes Cottages to ask them to address these matters while you were at the cottage as I am sure they would have sent someone out to do so.
Property Owner
