“We were extremely disappointed with the overall cleanliness and hygiene of this apartment, especially as this is an ongoing problem.”
The owners are aware of this situation (previous complaints /reviews), agree it is unacceptable but have failed to do anything! It is unacceptable but so is the owners lack of action. The bathrooms in particular need a thorough clean, especially the en-suite shower, which is still covered in mould. There was clumps of dust around skirting boards, dirty windowsills and filthy refuge bins in the main living area.
Thank you for your comment. We are very sorry that the cleanliness of Treetops was not satisfactory. We can confirm that the cleaner for the property has now been replaced by Sykes Cottages at our insistence. In addition, maintenance work has been carried out at the property, including the bath and shower being re siliconed and the seals replaced.
We have therefore taken action to meet your concerns and will continue to monitor the cleaning of the property by Sykes Cottages going forward. Property Owner