“An Owners Resposibilities.”
Paragraph 8.1.4
Ensure that the property is properly maintained, clean, tidy and in good repair at the start of the holiday.
This failed on numerous accounts. If you had read or even responded to my numerous emails it would have been polite and maybe some action on this would have been appreciated.
Paragraph 8.1.12
Respond to complaints
This has not happened!!!!!!!!!
Also on the 1st November I spoke to a lady called Michelle in your offices regarding my lost property erty of 2 ...
Paragraph 8.1.4
Ensure that the property is properly maintained, clean, tidy and in good repair at the start of the holiday.
This failed on numerous accounts. If you had read or even responded to my numerous emails it would have been polite and maybe some action on this would have been appreciated.
Paragraph 8.1.12
Respond to complaints
This has not happened!!!!!!!!!
Also on the 1st November I spoke to a lady called Michelle in your offices regarding my lost property erty of 2 sweaters which I had been chasing for 2 weeks. When someone actually bothered to go to the house to look for them. Subsequently they were found and I have had to pay £15 for post and packing this I did,via Michelle on the 1st November at 3.35pm. I still have not received the sweaters and it is now the 7th November
WHERE ARE MY SWEATERS??????????