St Marys Cottages No1

There were two toilet rolls provided.

The bathroom door was off its bottom hinges. The bathroom sink stopper was not on a chain and stuck in the sink. The bathroom taps were hard to operate for older people. The cooker hood was not working. Messages about various matters were not kept together. Some information was in drawers and cupboards. Notes on notice boards should all be in one folder. The address for the property is incorrect. We felt that the minimum facilities were provided, but there were no extra touches. Some biscuits and milk were all that was provided in a box.

Great location but otherwise very disappointing.

Hugely overpriced for basic facilities and tired and dowdy decor and furnishings. Very small kitchen /diningroom, not large enough to comfortably seat 4 adults. No dishwasher. No hanging space,chair or bedside table in second single bedroom.

Second time in St.

Marys number 1. A wonderful unbeatable location and so peaceful if a retreat is needed.

Visited this property numerous times and have found it comfortable, especially with the new updates.

Has everything you need for a holiday and perfect location.

Basic accommodation but the location sells it every time.

Wi-Fi would be good as mobile reception rubbish. Very comfortable bed and shower good. Extractor fan for hob not working. No small glasses for fruit juice etc so bought three from charity shop and have left them there. No fish slice for use with frying pan for eggs, bacon etc. Conservatory extremely hot as no windows open due to no key for the locks. Couldn’t leave door open as dogs would get out as garden not secure. BBQ would be a good addition in garden. Suggest putting dining table in lounge next to window to take advantage of the lovely view and very cramped in kitchen if you have four staying. Sofa could be repositioned. There’s a lot could be done with interior to make it more attractive, comfortable and better use of space downstairs in particular but if the cottage is booked up most of the time I guess the location is the reason why we and others keep coming back.

Well what a disappointment, Tired, ill equipped and poorly decorated property that is in need for a total rehaul to meet present day property rental expectations.

Hand written does and don't reminiscent of a 1950s boarding house!. Who ever heard of no hot water - that is if you require the central heating. Its either one or the other with no apologies for this money making basic and I do mean basic property. My elderly mother said 'ohh it feels like camping inside a building' - but sadly with less modern facilities. 2025 and no wifi despite plenty of internet reception. This is just an example of the owners not wishing to add to any expense and for them to maximise on profit. Certainly not worth the money. The only positive is the location.

The property is in a wonderful location overlooking the sea and being very close to the beach.

The house was clean throughout and had most of the facilities that were required with a good cooker, washing machine etc. We were hoping that the back garden was fully enclosed for our dog but the driveway was open and the front gate could not be closed so that left an escape route. Also another problem for us was the lack of hot water from the taps. Even though we followed the instructions to heat the water the best the temperature reached was only lukewarm and a kettle had to be boiled to do the washing up, shave and wash hands, etc. throughout the day. However there was a very good shower with plenty of hot water which was appreciated. Even with the above problem we still had a lovely week and really enjoyed our stay.

A perfect location by the beach in lower Newton on sea.

This is, as advertised a 'no frills property' and I was pleaseantly surprised that it was clean and tidy throughout. We found not being able to eat as a family with our children around a table inconvenient (there is only room for 2 on kitchen table). The lack of WiFi is difficult in the absence of 4G access.

A wonderful place, we must come back!

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Fab location and good basic accommodation.

So close to beach and pub. Downstairs toilet takes long time to refill after flushing which has been mentioned by another customer. Wi-Fi would be a welcome addition. Kitchen utensils (wooden ones) need replacing. Hot water not that hot even after adjusting heating as instructed. Overcame that by boiling kettle for washing up and using shower which was good. That said, these little glitches wouldn’t put us off coming back! We love Northumbrian area, so quiet compared to Devon and Cornwall. Beaches are amazing and so much history connected to battles and castles as so close to border of Scotland. Boat trip to Farne islands a must, lucky to see Dolphins. Villages of Ford and Etal with light railway a good day out.

Basic holiday cottage with superb location.

We were warm and cosy throughout our stay. Although the property would benefit from extensive renovations, the owner would need to know that the rear of the house is insecure as the conservatory doesn't lock properly and there is no key to lock the lounge door into the conservatory. Also there was a small leak on the radiator in the hall.

The taps were very difficult to use because they are so stiff and difficult to turn.

The double/king bedframe in the main bedroom is coming apart at the head end on the side nearest the door. The downstairs toilet cistern refills too slowly and therefore will not always flush, and the cistern lid comes up when flushing. The radiator in the hall is leaking (end furthest from the front door) Wi-Fi would make a big difference to this property, as would a more comfortable mattress on the main bed, and more comfortable seating. Te instructions for using the heating in the house folder are incorrect. We managed to turn on the heating, but by accident and without really knowing what we did that was the right thing. We were prepared for all of this because we had read the reviews. We appreciate that the owner considers this a “no frills” holiday home, but it still needs basic levels of comfort. Yes, it is half the price of other holiday lets in the village (we have stayed in 3 others in Low Newton) but that doesn’t justify it not being comfortable.

Location fantastic plenty of hot water and on the 3 nights that was cold heating good.

Towels of good quality and nice welcome pack. That's the positive now for the bad, on arrival found crockery and cutlery and cooking utensils dirty and full of grease. Was not aware of large unfenced drop from patio to lawn area plus steps down broken. Lawn had been mowed but grass left so dog and ourselves were trailing it in. Front gate could not shut as it is breaking when you try to move it. Both bed and sofa uncomfortable . It's such a pity because were it is with some money spending on it,it would be a gold mine. Will not be back . Did f8nd iron on floor and broken reported it and it was changed within a few days .

An Owners Resposibilities.

Paragraph 8.1.4 Ensure that the property is properly maintained, clean, tidy and in good repair at the start of the holiday. This failed on numerous accounts. If you had read or even responded to my numerous emails it would have been polite and maybe some action on this would have been appreciated. Paragraph 8.1.12 Respond to complaints This has not happened!!!!!!!!! Also on the 1st November I spoke to a lady called Michelle in your offices regarding my lost property erty of 2 sweaters which I had been chasing for 2 weeks. When someone actually bothered to go to the house to look for them. Subsequently they were found and I have had to pay £15 for post and packing this I did,via Michelle on the 1st November at 3.35pm. I still have not received the sweaters and it is now the 7th November WHERE ARE MY SWEATERS??????????

The location of the property is absolutely fantastic, the furniture in the lounge and conservatory is not very comfortable.

It would be nice if pegs were provided to hang any washing out together with cleaning spray for surfaces wouldn’t really expect to have to bring this on holiday with me.

Cottage in a beautiful location and is a no frills property as expected.

However more comfortable settees and conservatory furniture are urgently required as well better outside furniture to make the most of the lovely garden.

Great location, just a minute from gorgeous beach and lovely pub.

Have rebooked next year already!

No frills property, but perfect location.

Given how poor mobile phone reception is at this location, providing wi-fi should be considered.

Lovely location nice cottage 1 minute from the beach great views towards the sea and fields in the large back garden

Great location and lovely accommodation.

Good shower and decent sized rooms. No phone service cover in the area which was lovely, but no WIFI in the cottage meant we were completely cut off. No towels provided except a hand towel and a bath mat. We think the towels may have been forgotten. We did not reach out but instead bought some. Quite a strong smell of oil in the hallway when the heater is in use - think this should be looked into.

This property has a fantastic location but the property itself is in dire need of an upgrade as it is very tired.

Disappointed that there was no starter pack for the fire. Seating in living room very uncomfortable (the seating in front of the window especially) Mattresses not very comfortable. Duvets very thin & no extra duvets or heavy blankets. In general just in need of a lick of paint. Hoover barely works. Toaster was tripping the electric. Brilliant location, big garden for dog. But would hesitate to stay here again due to the above.

Too many problems to write about.

This property must be refurbished before let out again !!

Fabulous location, good sized rooms, great to have the off street parking.

A wonderfully located property.

Very clean with basic facilities.

The location is second to none.

Sea views from some windows and a stones throw from the beach. Comfortable, clean and very warm. Plus a big garden which was ideal for our dog.

Perfect location .

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Great location, views of sea and fields

We enjoyed our holiday in the area and the location is great!

The property was clean, comfortable, cosy and beautifully situaded - I will want to return for another stay.

House was exactly as described, plenty of room in the bedrooms and lounge for four people.

Grandkids really enjoyed the games. Bed linen and towels were really good as was the shower. Plenty of hot water. Nice big garden which the grandkids enjoyed. A bonus being two minutes from the beach and pub! Really quiet and peaceful.

A comfy property for a relaxing holiday.

Ideal location near the beach and walks from the door without using the car.