17 Summer Meadows

On arrival it was clear that the property had not been cleaned - used towels left hanging on coat pegs in hallway, crumpled bedding that looked to have been slept in, main bed had a small bloodstain on the sheet, long dark hairs in the shower and wash hand basin and a poo stain in the toilet - just looked like somebody had left it and would be coming back.

Underpants and socks left in wardrobe which I had to move before I could use the wardrobe The bin in the kitchen has a broken lid which wouldn't close which we had to sellotape down as we didn't want bin smells all weekend and no bin bag in it or provided. Other than cleanliness the caravan was lovely and well equipped and we had a great break. I dumped the underpants socks and used towels on the bed in the spare room - we only had 1 clean bath towel which we had to share during our visit - only 2 toilet rolls which were down to a quarter and hand soap which was practically empty. The cleanliness was not of the standard normally provided in a Sykes cottage - we have stayed in many of your cottages over the years and will do so again but this one for some reason was appalling and I would not book 17 Summer Meadows again. I rang the owners phone number on arrival re the cleanliness - no answer and message left requesting call back but I got no contact from them at all. Also, there were no instructions on how to put the heating on - it was really cold at night and early morning and my mum is 93 really suffered due to this

Lovely caravan very clean we all slept well also good location near beach and entertainment we had a great time my grandson loved every minute will definitely return

Advertising a washing machine but does not have one and no washing facilities on site…you have to travel a mile and a half to the next Parkdean site to use washing machines.

Could not connect to free WiFi advertised with accommodation. Was able to connect to free site WiFi but only for 2 days of our 14 day stay!! So although accommodation has a large TV due to no internet unable to connect to Netflix or any other added app. Limited kitchen equipment, no scissors and no casserole dishes….could do with some extra bits and bobs. Hoover would not work as battery would not charge, therefore unable to hoover. As I have breathing issues it is important dust is kept to a minimum so disappointing no working hoover! On arrival, accommodation had not been cleaned from last occupants so we had to wait over 2 hours for someone to come and sort….which wasn’t ideal as could not unpack!! We were offered a late check out but as we had to leave 2 days earlier than our booking date this was not appropriate….no other gesture offered for the inconvenience! Park location easy to find and close to beach….food quite expensive. Main bedroom small and little room to manoeuvre round bed….wardrobe in main bedroom full of bedding so could not use….not a lot of storage space for clothes so kept in suitcase. Would be tight for a family of 6 even with 3 bedrooms and we were only 2. Although accommodation has ramp access you would not get a wheelchair to the bedrooms or bathroom…..good parking outside. Although we had a great time visiting family we were disappointed with accommodation sadly