“Called in to Northumbria Coast & Country Cottages Ltd on Tuesday 5th and Thursday 7th September and telephoned Sykes Holiday Cottages on Monday 11th September.”
Review discussed and submitted by email.
I received a reply from Sykes thanking me and stating that all points raised will be actioned accordingly.
Booked from Saturday 02/09/2023 – Saturday 09/09/2023 but left early on the Thursday.
Great location and is ideally situated for exploring Seahouses, Beadnell and Bamburgh, easy parking, potentially a very good house!
1. Problem with front door. Doesn’t open and close smoothly. Need to push it hard to make it close.
2. Overall cleanliness is poor. For example, drawer and cupboard handles in kitchen were sticky.
3. Drawers and cupboards are full of unnecessary cutlery and crockery. There is a spice rack in the kitchen that because it was covered in dust was not used. There were also two packets of food in one of the cupboards. The drawers and cupboards in the utility room were also full. There were instruction manuals for equipment that was no longer present, remote control for a tv that is not in the house, tennis balls etc. The meat grill and the sandwich maker could be placed on the work top in the utility room or in a cupboard that has been cleared of the many glasses. The instruction books should be placed with them.
4. Kettle would boil once but then would only heat to coffee settings.
5. Sofa and chairs in living room were not clean and very uncomfortable.
6. Chair in corner of conservatory is damaged. The canvas under the cushion was ripped along two sides. Someone sitting down on this chair could hurt themselves.
7. There was a nice selection of DVD’s but I could not find a DVD Player.
8. Bed in main bedroom is in the wrong position based on the two electric sockets on the opposite wall. The headboard also hits the wall when getting into bed. Maybe the neighbour complained, the bed was moved, and an extension lead added for the beside lamps.
9. The hooks for the tie-backs for the curtains in the main and back bedrooms were very loose and almost falling out. Needs new Rawlplugs to fix these.
10. The garage door was impossible to open. This is problem if guests wanted to store bicycles or other items.
I see the review posted by Ashley, March 2023, and had hoped that improvements would have been made.
Sandy Shores is advertised as being suitable for 6 guests. It would be good if there were only 6 sets of cutlery and crockery.
Welcome pack was very good but why not include 4 of the excellent Northumbria Breweries beers and lagers rather than Stella Artois from Belgium!
- Raymond, September 2023
