“Whilst the cottage met our requirements and we enjoyed our stay in Alnmouth several key points let this cottage down.”
It has become noticeably unloved since our first visit.
The furniture has become uncomfortable- mattressess and one of the sofas are very saggy/lumpy.
The downstairs bathroom is constantly freezing as the window is locked open and constantly lets in a draft even with the heating on full blast. It makes for a rather chilly and fast shower which is not pleasant! The fan in the en-suite upstairs doesn't work and I'm sure we reported it broken on our last visit in 2022 and has still not been ...
It has become noticeably unloved since our first visit.
The furniture has become uncomfortable- mattressess and one of the sofas are very saggy/lumpy.
The downstairs bathroom is constantly freezing as the window is locked open and constantly lets in a draft even with the heating on full blast. It makes for a rather chilly and fast shower which is not pleasant! The fan in the en-suite upstairs doesn't work and I'm sure we reported it broken on our last visit in 2022 and has still not been repaired.
At the moment there is significant building work immediately opposite the cottage and this has removed most of the available parking for this cottage and the one immediately in front. The builders turn up at 08:00 and have the radio blaring so there is no chance of a lie in or quiet breakfast. Getting a vehicle in and turned around is very difficult, not helped by builders and indeed random people from other cottages coming and stealing the space often means you are relegated to finding a space on the road - which is infuriating when you specifically choose a property with a parking space as parking in Alnmouth is scarce at times. This information should be stated in a more prominent place on the listing as it significantly impacts the leisure and quiet time of our holiday. The listing says the building work will finish in March 2024 but during our week in mid-April they were only just fitting the roof.
Cleanliness of the property is poor - cobwebs in numerous places and under the mattresses when you move them to adjust the sheets etc are filthy with dust and fluff. Spilled tea (I hope) stains on the back of upstairs bedroom door. Windows are absolutely filthy. Kitchen has broken utensils, inside the draws are grubby at the bottom and generally needs a restock of glasses etc - there wasn't even a frying pan provided!
The welcome pack consists of 2 tea bags and some cartons of UHT milk. There was no soap in either of the bathrooms and only a dribble of washing up liquid left. When you arrive the clocks weren't even showing the right time and/or battery flat, the internet wasn't working as it had been unplugged and it took us ages to find the router - it just makes it feel like no one cares about the place or first impressions for your visit.
We booked this cottage on the hope some of the previous feedback has been actioned but sadly no improvements have been made to the property in 2 years. We will not be returning to this property again, which is very sad as we have had some lovely trips there in the past.
