“Having stayed in this property previously we were quite disappointed this recent visit was not as comfortable and before.”
The heating did not work in the bedrooms which meant we all had to sleep in the cold, which was particularly uncomfortable for my elderly father! This was reported to the Alnmouth office but nothing was done to rectify this issue. The lack of heating in the bedrooms resulted in them smelling fusty due to the big patches of mold on the windows and the rooms feeling damp which was not pleasant. February isn’t a good time of year to leave the windows open to get rid of the fusty smell and damp when the heating doesn’t work!
The neighbours dog seemed to just be allowed to roam the yard whenever they wanted which resulted in them going to the toilet and then their mess not being picked up.
Old Stable Cottage is now in its thirteenth year of being rented as a holiday let and each year we have invested be it stand alone bath, new en suite , new kitchen etc we have never rested on our laurels always looking to improve. I am very disappointed in the remarks above as the central heating system is in perfect working order in fact a brand new Worcester boiler was only fitted in March 2022. The heating is in perfect working order there has never been any mold in the property and definitely no fusty smell or damp.
Property Owner