“The location and situation of the property were excellent.”
..views were incredible and it was peaceful, where lots of destinations can be reached easily by car. The cottage was mostly comfortable, with a couple of exceptions including the single bed and one of the sofas. The kitchen had all the basics, but the dishwasher was tiny and the washing machine unusable due to the foistiness. Problems experienced with the shower were responded to quickly by the owners and were fixed within a couple of days. Although the cleanliness was generally good, there ...
..views were incredible and it was peaceful, where lots of destinations can be reached easily by car. The cottage was mostly comfortable, with a couple of exceptions including the single bed and one of the sofas. The kitchen had all the basics, but the dishwasher was tiny and the washing machine unusable due to the foistiness. Problems experienced with the shower were responded to quickly by the owners and were fixed within a couple of days. Although the cleanliness was generally good, there were some exceptions in the bathrooms and leftover food in the sofas.
We’re pleased you enjoyed the location, views and peaceful setting, as these are things many of our guests really value.
We would like to clarify a couple of points raised. The washing machine is a high-quality appliance and is fully functional; we did not receive any report during your stay that it was unusable, and we would always have addressed this immediately had we been made aware.
We’re glad the shower issue was resolved promptly, as we always aim to respond quickly to any concerns raised while guests are with us.
In terms of cleanliness, we take this very seriously and have strict procedures in place. Your comments have been reviewed with our housekeeping team, although this is not reflective of the standard consistently reported by other guests.
We always encourage guests to contact us during their stay so any issues can be resolved straight away.
Property Owner