“As you can see, our feedback is varied.”
So, I will explain. As we wrote in the visitors book, we had a wonderful week. However there were a few issues. Cleanliness, we felt that was quite basic, no real attention to detail. Comfort, Good, although we did agree with the comment in the visitors book, that the main bedroom should be the one with the single beds in as the boiler is noisy. Facilities & Maintenance, Only 2 saucepan lids, & one of those the knob fell off, the towel hook by the sink in the bathroom fell off as did a hook behind the door!! We always carry a screw driver, so my husband fitted them all back on. Very poor water pressure in shower. Other than that, there is enough in the kitchen for anyone to produce a meal!!! Other than our observations, we did have a really good time & would return, the cottage is in the most amazing area, you could spend every day out walking from the property & leave the car parked up!!!
- Christine, September 2023
We are glad that you had a wonderful week in Northumberland, but we're sorry to hear that your husband didn't feel well, owing to his allergy to pet hairs. It is very unfortunate that we had stayed in our cottage that week before you, and had our dog with us, as is pointed out on the Sykes website. She is not allowed upstairs, nor on any of the furniture.
As the Cottage is in a remote part of Northumberland (part of its great attraction) the water supply is from a spring, and sometimes the result is that the pressure in the shower is not as high as might be expected in a more built-up area.
Thank you for your other observations on our Cottage, and we are very glad to note that you “did have a really good time and would return, the Cottage is in the most amazing area you could spend every day out walking from the property, and leave the car parked up”.
These are the things that make us feel that our cottage is special, and make a lot of our guests return again and again.
Property Owner
