“After reading recent adverse reviews of Links Barn prior to our 1-week June booking, we contacted Sykes Holiday Cottages (SHC) to seek assurances that we would not encounter the same problems described in the reviews.”
The last thing we want after a 5-hour car journey is to have to start cleaning the property. Consequently, we are expecting the property to be in immaculate condition when we arrive, not sometime into the booking week when the cleaning and other issues have had to be addressed by the property’s team
On arrival, we found that the between-booking cleaning (toilets, kitchen crockery, cutlery, utensils etc) and preparation had been done very thoroughly, and that our main concern had been addressed.
Others had found that the downstairs TV did not work. For us, the TV worked the first time we used it, but the next time we tried, it would not turn on. However, a technique we gleaned from the internet reset the TV and thereafter it worked fine.
A velux window blind in the rear bedroom did not work correctly.
Most of the deficiencies raised by the previous adverse reviews we found as well - the property is certainly in need of TLC from the owner.
Overall though, we had a really enjoyable week visiting the many exciting places around Seahouses (Berwick, Holy Island, Bamburgh, the Farne Islands, Alnmouth, Alnwick, Craster & Dunstanburgh Castle, Cragside, Amble,…), and the weather was very kind too.
Robert
Thank you Robert for taking the time to submit your feedback.
The Sykes management and I value all feedback and act upon it whenever possible.
My wife and I have just returned from spending the last 11 weeks at Links Barn and taken the opportunity to perform several repairs and the necessary TLC. I wasn't able to obtain a replacement Velux blind for the bedroom before we left (although I did replace the bathroom blind) but it's on order and the Sykes team will replace it.
It sounds like you made the most of your week in Seahouses and I'm glad you enjoyed your time there.
Property Owner